On rare occasions, you may receive a message during configuration that a logger has a damaged calibration.
We are aware of an issue that affects a small number of TRED30-16R, TREL30-16 and TRID30-7 loggers when used with an LTI-HID interface.
If you encounter this issue, please download this repair tool from here.
Close LogTag Analyzer. Download the tool, extract, and start it.
Cradle the LogTag logger with the damaged calibration and click on the "Start repair" button. Once the repair is completed, the text "LogTag repaired" will be displayed.
If you encounter any issues during the repair, please email firstname.lastname@example.org for further support.
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