LogTag Online Account Types and Features

To activate more features on LogTag Online, you will need to purchase one or more Activation Codes from your LogTag distributor (-> How to buy an activation code).

LogTag Online Account Type(s)

Free account	No Activation Code(s) required
Standard (Paid) account	Activation Code(s) required to use more features

Standard (Paid) Accounts are valid for 12 or 24 months, the features you can access for each account type are outlined in the tables below

LogTag Online Feature Overview

LogTag Online - Fixed-Site Cloud Storage Service

Feature	Basic (Free) Account (No Activation Code)	Standard (Paid) Account (Activation Code required)
Number of users	3	Unlimited
Number of registered devices	Unlimited	Unlimited
Number of Locations**	Unlimited (Restricted*)	1 Full Location per purchased Activation Code¹ Valid for 12 or 24 months
Email Notifications	Yes	Yes
Voice Call, WhatsApp & SMS Notifications^2, *******	No	Yes
SMS (USA)	None	Unlimited³
SMS (Outside USA)	None	Up to 25 messages per month (dependent on amount purchased via Activation Code)
Maximum number of files⁴	30	1000 (dependent on amount of Location purchased via Activation Code)
Location Data Access – Max Range	1 Month	1 Year
Location Data Access – Oldest Available	Up to 3 months ago	10 Years
Event & Message Logs – Max Range	3 Months	1 Year
Event & Message Logs – Oldest Available	Up to 3 months ago	Up to 10 years ago

¹ One Location can only have one data logger (such as the TRED30-16 or UTRED30-WiFi Real-Time). Purchasing Location activation codes allows multi-team members and provides Notification units.
² Messaging capabilities are not activated until Location and/or Notification activation codes are purchased. Alert notification that are sent through WhatsApp are not free and use notification units
³ Only for mobile service providers that support the Email-to-Text service. Other providers will depend on the purchased activation code. Carrier fair use policies apply.
⁴ Can upload unlimited number of files to LogTag^® Drive. Free account gets to view the last 30. Increased capacity of Drive requires purchasing Location activation code at 1000 per Location.
If recurring notifications have been sent with failed acknowledgment after multiple attempts, it will be detected as excessive usage. Further costs will apply if you wish to receive ongoing notifications beyond the fair usage amount by topping up directly on LogTag^® Online.

*Restricted to the limitations of a free account.

**If you purchase from distributors, you have the option to be on a 12-month or 24-month location subscription. If you purchase directly on LogTag^® Online for prepaid accounts, the 12-month location is the only option available.
***Number of notification units are sold in bundles of 500-unit bundles. SMS notification costs 1 notification unit, whereas WhatsApp notification cost 2 notification units.

LogTag Online Transit - Transportation Cloud Storage Service

Feature	Basic (Free) Account (No Activation Code)	Standard (Paid) Account (Activation Code required)
Number of users	3	Unlimited
Number of registered devices	Unlimited	Unlimited
Number of Shipments**	Unlimited⁵	Unlimited⁵ (Dependent on amount purchased via Activation Codes)
Email Notifications	Yes	Yes
Voice Call, WhatsApp & SMS Notifications^2, *******	No	Yes
SMS (USA)	None	Unlimited³
SMS (Outside USA)	None	Up to 25 messages per month (dependent on amount purchased via Activation Code)
Maximum number of files⁴	30	30 (dependent on amount of Location purchased via Activation Code)
Shipment Data Access – Max Range	3 Month	1 Year
Shipment Data Access – Oldest Available	Up to 3 months ago	Up to 10 Years
Event & Message Logs – Max Range	3 Months	1 Year
Event & Message Logs – Oldest Available	Up to 3 months ago	Up to 10 years ago

¹ One Location can only have one data logger (such as the TRED30-16 or UTRED30-WiFi Real-Time). Purchasing Location activation codes allows multi-team members and provides Notification units.

² Messaging capabilities are not activated until Location and/or Notification activation codes are purchased. Alert notification that are sent through WhatsApp are not free and use notification units.

³ Only for mobile service providers that support the Email-to-Text service. Other providers will depend on the purchased activation code. Carrier fair use policies apply.

⁴ Can upload unlimited number of files to LogTag Drive. Free account gets to view the last 30. Increased capacity of Drive requires purchasing Location activation code at 1000 per Location.

⁵ Can create unlimited Shipments. Free account gets 10 Shipment units which allows up to 10 data uploads only from any data loggers in any shipment. Purchasing Shipment unit activation codes allows additional data upload (1 Shipment unit is for 1 data upload from any logger, be it the same or from different data loggers) as well as multi-team members.

SMS/Text and WhatsApp Notifications

If you would like to find out more about SMS Text notifications and how they work, please refer to the LTO structure overview chart here.

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