If the progress bar stalls, LogTag Analyzer may be trying to communicate with a Bluetooth COM port that has no interface attached. Please disable all unused COM ports. If you exclusively use USB interfaces, you can select “Disable all serial interfaces" from the Edit – Options – Communication Ports dialogue.
This will speed up communication, as LogTag Analyzer will not need to check for connected serial Interface Cradles.
Still stuck? We're a click awaySubmit a request